Rolex Repair & Service
London's trusted Rolex specialists since 1985. Genuine parts, expert watchmakers and a 2-year warranty on every full service.
At SwissMade, based in London's historic Hatton Garden jewellery quarter, we are proud to have been Rolex servicing and repair experts in the UK for over 40 years. Our team of specialist watchmakers have over 200 years combined experience, so your watch will be serviced with expert precision and care. Whether it's routine maintenance, glass replacement, or a full vintage Rolex restoration, your Rolex watch will be expertly restored, maintaining its iconic design and exceptional performance for years to come.
Why SwissMade for Rolex Repair?
- Rolex specialists for over 40 years
- Genuine Rolex parts only
- Free insured postage pack, up to £25,000
- Free diagnostics and written estimate
- 8 to 12 week turnaround
- Hatton Garden workshop since 1985
Every Rolex full service is covered by our 2-year warranty, double the industry standard.
Post your Rolex to us with a free insured return pack, or bring it to the Hatton Garden workshop.
Start Your Repair
Expert UK Service Centre
- 40+ Years Experience
- Genuine manufacturer parts only
- Factory-standard precision
2-Year Warranty
- Double the industry standard
- Covers accuracy & water resistance
- Complete peace of mind
Free Insured Shipping
- Up to £25,000 coverage
- Secure nationwide service
- Track every step online
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What our customers say
Our Rolex Repair Services
Rolex Full Service
From £440
Our skilled Rolex expert watchmakers disassemble, clean, and inspect each component before replacing any worn or damaged parts with genuine manufacturer parts. All full Rolex services are backed by our 2-year comprehensive warranty covering all parts fitted, movement accuracy, and water resistance.
Rolex Basic Maintenance
From £220
Our skilled Rolex expert watchmakers disassemble, clean, and inspect each component and replace the battery, basic components and perishables with genuine manufacturer parts. Basic Maintenance is backed by a 1-year comprehensive warranty covering workmanship and parts fitted.
Rolex Battery Replacement
From £70
It is recommended that you replace the battery in your Rolex every 18–24 months. Walk-ins are welcome at our Hatton Garden workshop Monday to Friday, and we also accept cash payments for this convenient service. Each battery replacement includes a 1-year warranty on battery life.
Rolex Restoration
POA
Restoring vintage Rolex watches requires exceptional precision and care. Our restoration service includes comprehensive condition assessment with detailed photography, preservation of original patina and character, genuine Rolex parts where replacements are needed, and expert restoration that maintains authenticity and value.
WOSTEP Certified
BHI Members
40+ Years in Hatton Garden
75,000+ Watches Serviced
Our Rolex Service Process
Expert care for your timepiece in 6 simple steps
1. Free Collection & Insurance
Request your free postage pack online. Your Rolex is fully insured up to £25,000 from the moment it leaves your hands. Track your watch every step of the way through our secure online portal.
2. Diagnostics & Estimate
Our expert watchmakers conduct a comprehensive inspection of your Rolex within 48 hours of arrival. You'll receive a detailed written estimate with no obligation — we only proceed with your approval.
3. Movement Overhaul
Your Rolex movement is completely disassembled, ultrasonically cleaned, and inspected. Worn components are replaced exclusively with genuine Rolex parts, then reassembled with manufacturer-specified lubricants.
4. Case & Bracelet Restoration
Professional refinishing removes scratches and wear marks while preserving your watch's character. Gaskets and seals are replaced to restore water resistance to original factory specifications.
5. Testing & Quality Control
Every Rolex undergoes rigorous testing: timing accuracy to COSC standards (-4/+6 seconds per day), water resistance pressure testing, and a 7-day quality control period before release.
6. Insured Return & Warranty
Your restored Rolex is returned via fully insured courier. Every full service is backed by our comprehensive 2-year warranty covering accuracy, water resistance, and all workmanship.
Average turnaround 8–12 weeks
Rolex Models We Service
Our skilled watchmakers can service and repair all Rolex models, from modern pieces to vintage classics. With over 40 years servicing Rolex watches and 75,000+ timepieces successfully repaired, our team has the experience and precision to restore any Rolex to exceptional performance.
Submariner
All references including Date and No-Date variants. The iconic dive watch that set the standard for underwater timekeeping.
GMT-Master & GMT-Master II
Dual time zone complications for travellers and pilots. Expert service for all references and calibers.
Daytona
Manual and automatic chronographs. Racing heritage meets precision timekeeping — we service all Cosmograph Daytona references.
Sea-Dweller & Deepsea
Professional dive watches with extreme depth ratings. Specialist pressure testing to manufacturer specifications.
Explorer & Explorer II
Adventure timepieces built for extreme conditions. Reliable servicing for all vintage and modern references.
Yacht-Master
Nautical-inspired luxury sports watches. All sizes and materials including Rolesor combinations.
Datejust
All sizes: 31mm, 36mm, 41mm. The quintessential Rolex dress watch in steel, gold, and two-tone variants.
Day-Date
The ultimate statement piece with day and date complications. Expert service for all precious metal references.
Oyster Perpetual
The pure expression of Rolex watchmaking. Simple elegance with legendary reliability.
Air King
Aviation heritage with modern precision. Service for all references including vintage models.
Sky Dweller
Annual calendar complication with dual time zone. Complex movement service by specialist watchmakers.
Vintage Restoration
We have particular expertise in vintage Rolex restoration, preserving original patina while ensuring reliable performance.
Vintage Rolex Restoration
Our approach maintains authenticity and character while replacing only essential components.
Vintage Models We Regularly Service:
- References from 1950s through to modern models
- Bubble back automatics
- Vintage Submariner references (5512, 5513, 1680, etc.)
- Vintage GMT-Master (1675, 16750, etc.)
- Early Daytona references (6239, 6241, 6263, etc.)
- Vintage Datejust and Day-Date models
Can't see your model listed? We service all Rolex watches. Contact us on 020 7405 8504 for your specific reference or serial number.
About Our Rolex Expertise
Founded in 1905, Rolex has become the world's most iconic luxury watch brand, renowned for its precision, innovation, and timeless design. The brand established itself as a pioneer by introducing the first waterproof wristwatch, the Oyster, in 1926, and later the Perpetual rotor in 1931, which set the standard for self-winding movements.
For over 40 years, SwissMade has been the trusted choice for Rolex owners across London and the UK. Based in Hatton Garden – the heart of London's historic jewellery quarter – our team has serviced over 75,000 luxury timepieces, with particular expertise in both modern Rolex sports models and vintage restoration.
Whether you own a contemporary Submariner, a vintage GMT-Master, or an heirloom Datejust, our specialist watchmakers understand the nuances of each reference and era. Our 8–12 week turnaround time means you can enjoy your fully restored timepiece significantly faster than sending it to Rolex's official service centres, without compromising on quality or authenticity.
Frequently asked questions
Which Rolex models can SwissMade service?
Our skilled watchmakers can service and repair all Rolex models, from modern pieces to vintage classics. We regularly work on:
Sports & Professional Models:
- Submariner (all references including Date and No-Date variants)
- GMT-Master and GMT-Master II
- Daytona (manual and automatic chronographs)
- Sea-Dweller and Deepsea
- Explorer and Explorer II
- Yacht-Master (all sizes)
Classic & Dress Models:
- Datejust (all sizes: 31mm, 36mm, 41mm)
- Day-Date (President)
- Oyster Perpetual
- Air-King
- Sky-Dweller
With over 40 years servicing Rolex watches and 75,000+ timepieces successfully repaired, our team has the experience and precision to restore any Rolex to exceptional performance. All services include genuine manufacturer parts and are backed by our comprehensive 2-year warranty.
How much does a Rolex service cost at SwissMade?
Our Rolex Full Service starts from £440 and includes complete disassembly, ultrasonic cleaning, genuine manufacturer parts replacement, and our comprehensive 2-year warranty. For lighter maintenance needs, our Rolex Basic Maintenance service starts from £220 and includes a 1-year warranty.
Every repair begins with free full diagnostics. We'll provide you with a detailed estimate before any work begins, so you'll know exactly what to expect with no hidden costs. Read the full breakdown of how much a Rolex service costs.
How does SwissMade's postal repair service work?
We make Rolex repairs simple and secure:
- Request your free pack — We'll send you a fully insured (up to £25,000) and secure return postage pack at no cost
- Free diagnostics — Our expert watchmakers will inspect your Rolex and provide a detailed estimate within days
- Expert repair — Once approved, our team (with over 200 years combined experience) will service your watch using only genuine manufacturer parts
- Safe return — Your restored Rolex will be returned fully insured
Our 8–12 week turnaround time and free fully insured postage means you can access expert Rolex servicing from anywhere in the UK without visiting our Hatton Garden workshop.
How often should I service my Rolex watch?
We recommend servicing your Rolex every 3–5 years to maintain optimal performance and protect your investment.
However, you should bring your watch in sooner if you notice:
- The watch is running fast or slow (more than 5 seconds per day)
- Condensation or moisture under the crystal
- The crown feels loose or difficult to wind
- Any unusual sounds when the watch is in motion
- Visible damage to the case, crystal, or bracelet
Regular servicing by our skilled watchmakers ensures your timepiece maintains its accuracy, water resistance, and value. All our Rolex Full Services include a 2-year warranty for complete peace of mind.
Read the full article on how often you should service your Rolex watch.
Do you use genuine Rolex parts?
Yes, absolutely. At SwissMade, we exclusively use genuine manufacturer parts for all Rolex repairs and servicing. Using authentic Rolex components is essential for:
- Maintaining your watch's value and authenticity
- Ensuring optimal performance and accuracy
- Preserving water resistance to original specifications
- Protecting your investment long-term
Our team of skilled watchmakers have over 200 years combined experience and access to genuine Rolex parts. This ensures your timepiece is restored to factory standards and maintains its iconic quality and reliability, backed by our comprehensive 2-year warranty.
Can I visit your Hatton Garden workshop in person?
Absolutely! We welcome visitors Monday to Friday, 9am–5pm.
Our Address: SwissMade Ltd, 21-22 Arundel House, 43 Kirby Street, London, EC1N 8TE
Nearest Stations:
- Chancery Lane (Central Line) — 3-minute walk
- Farringdon (Circle, Hammersmith & City, Metropolitan, Thameslink) — 5-minute walk
Walk-in Services: For same-day services like battery replacements or glass fitting, we recommend calling ahead on 020 7405 8504 to ensure we have the correct parts for your specific Rolex model.
Find us
Visit Our Hatton Garden Workshop
Address
SwissMade Ltd21-22 Arundel House
43 Kirby Street
London EC1N 8TE
Opening hours
- Mon to Fri
- 9:00am to 5:30pm
- Saturday
- By appointment
- Sunday
- Closed
Getting here
- Chancery Lane (Central line), 3 min walk
- Farringdon (Underground and rail), 5 min walk
