London's Luxury Watch Repair Centre
Start Your RepairSwissMade is an Official UK Service Centre for Omega, TAG Heuer, Cartier, Longines, Tissot, Hamilton, Baume & Mercier, Certina, Ebel and Fortis. We offer genuine parts, a 2-year warranty and free insured nationwide postage, or visit our Hatton Garden workshop in person.
Official Accreditation
Official UK Service Centre for Omega, TAG Heuer, Cartier, Longines, Tissot, Hamilton, Baume & Mercier, Certina, Ebel and Fortis
Genuine factory parts on these brands
2-Year Warranty
Double the industry standard
Comprehensive coverage
Complete peace of mind
Free Insured Shipping
Up to £25,000 coverage
Secure nationwide service
Track every step online
Brands We Service
Official UK Service Centre for Ten Swiss Watch Brands
SwissMade is an Official UK Service Centre for Omega, TAG Heuer, Cartier, Longines, Tissot, Hamilton, Baume & Mercier, Certina, Ebel and Fortis. Repairs and servicing on these brands are carried out using genuine manufacturer-supplied parts with Swiss-level precision and certified expertise.
How Our Watch
Repair Service Works
1. Order Free Insured Return Pack
Click here to receive a free fully insured (up to £25,000) return package. Once received pack your timepiece and return securely to us with the returns label provided.
2. Expert watch Diagnostics & Estimate
Our watchmakers will perform a comprehensive diagnostic of your luxury watch and provide a detailed written estimate of all work required.
3. Approve & Track Progress
Once works are approved your watch will be assigned to one of our watchmakers who'll update you with progress every step of the way.
4. Final Testing & Secure Return
Once repairs and full testing are complete we'll securely dispatch your revived timepiece to you via secure, insured next day delivery.
Our Vision
Swiss Precision.
British Craftsmanship.
Exceptional Service.
Our Watch Repair & Servicing Packages
Full Watch Service
From £175
Our certified watchmakers completely disassemble, clean, and inspect each component before replacing any worn or damaged parts with genuine manufacturer parts. All full watch services include a 2-year comprehensive warranty - double the industry standard.
More
Basic Watch Maintenance
From £80
Our certified watchmakers disassemble, clean, and inspect each component before replacing the battery and all perishable parts with genuine manufacturer parts. All Basic Maintenance benefits from a fully comprehensive 1-year warranty covering workmanship, parts, and accuracy.
More
Watch Restoration & Polishing
From £150
Our specialist refurbishment and polishing department is dedicated to restoring luxury watches to showroom condition using professional-grade techniques and equipment.
More
Watch Battery Replacement
From £50
We recommend replacing the battery in your luxury watch every 18-24 months to prevent damage. Same-day for most watches at our Hatton Garden workshop. Brands we are accredited for are taken through basic maintenance, which renews the seals as well as the battery.
More
Vintage Watch Restoration
Price on Application
We specialise in vintage watch repair and restoration, understanding the distinct craftsmanship and history of each piece. Our certified watchmakers meticulously restore vintage timepieces, bringing them back to life while preserving their original character and value.
MoreGoogle reviews
Our Latest Customer Reviews
About Us
40 Years of Luxury Watch Repair Excellence in London
Since 1985, SwissMade has been London's trusted workshop for luxury watch repair, servicing and restoration, with 40 years of experience at the bench. We handle everything from complete overhauls and vintage restoration to routine servicing.
SwissMade In Numbers
1985
Established
200
Years Experience
75,000+
Watches Serviced
4.5/5
Google Reviews
SwissMade Blog
Our Latest Watch
Service Guides
Rolex Service: Official vs Independent. Which Is Right for You?
Is It Worth Servicing a Vintage Rolex?
Why Has My Rolex Stopped? Causes & What to Do
Frequently asked questions
What makes SwissMade different from other watch repair shops?
SwissMade has been London's trusted luxury watch repair centre since 1985. We are an Official UK Service Centre for Omega, TAG Heuer, Cartier, Longines, Tissot, Hamilton, Baume & Mercier, Certina, Ebel and Fortis. We exclusively use genuine manufacturer parts, our certified watchmakers have over 200 years combined experience, and every full service is backed by our comprehensive 2-year warranty, double the industry standard.
How long does a typical watch repair or service take?
A full service typically takes 8–12 weeks. Basic maintenance and battery replacements can often be completed same-day or within a few days. Vintage restorations and complex repairs may take longer depending on parts availability. We keep you informed at every stage.
Do you use genuine manufacturer parts or aftermarket alternatives?
We exclusively use genuine manufacturer parts for all repairs and servicing. As an Official UK Service Centre for Omega, TAG Heuer, Cartier, Longines, Tissot, Hamilton, Baume & Mercier, Certina, Ebel and Fortis, we have direct access to authentic components for those brands.
What is your warranty and what does it cover?
All full services include our comprehensive 2-year warranty — double the industry standard. This covers movement accuracy, water resistance, and all workmanship. Basic maintenance services include a 1-year warranty.
How much does a watch repair or service cost?
Full Service from £175, Basic Maintenance from £80, Restoration from £150, Battery Replacement from £50, Vintage Restoration POA. Every repair begins with free full diagnostics — no hidden costs.
Can you service Rolex watches?
Yes. We have been servicing Rolex watches for over 40 years. We work on Rolex as an independent watch repairer and are not affiliated with, authorised or endorsed by Rolex SA. All Rolex repairs use genuine parts and are backed by our 2-year warranty. Learn more about our Rolex service.
What's included in a Full Service vs Basic Maintenance?
Full Service: complete disassembly, ultrasonic cleaning, worn parts replacement, timing regulation, refinishing, water resistance testing, 2-year warranty.
Basic Maintenance: inspection, battery replacement, perishable parts, timing check, 1-year warranty.
Can you restore vintage or antique watches?
Absolutely. We specialise in vintage watch restoration, preserving original character and patina while replacing only essential components.
What if my watch can't be repaired or isn't worth repairing?
We provide an honest evaluation. If repair isn't viable, your watch is returned free of charge with no obligation.
Do you service watches for jewellery shops and retailers (B2B)?
Yes, we provide trade servicing for jewellers and retailers. Contact us on 020 7405 8504 or info@swissmade.co.uk for trade enquiries.
Contact Us
Address
SwissMade Ltd21-22 Arundel House
43 Kirby Street
London
EC1N 8TE
