Longines Repair & Service

As an Official UK Service Centre for Longines, our certified watchmakers can service and repair all Longines models, from elegant dress watches to aviation-inspired timepieces. We regularly work on:

Heritage Collections:

• Heritage Classic
• Heritage Military
• Heritage 1945
• Vintage Longines dress watches

Sport & Aviation:

• HydroConquest (all sizes and references)
• Conquest (Classic and V.H.P.)
• Spirit (Pilot's watches)
• Avigation

Elegant Collections:

• Master Collection (all complications)
• Record Collection
• Elegant Collection
• La Grande Classique

Equestrian & Ladies:

• DolceVita
• Equestrian Collection
• Ladies' jewellery watches

Complications:

• Column-wheel chronographs
• Annual calendar models
• Moonphase complications

With over 40 years as an Official Longines Service Centre and 75,000+ timepieces successfully repaired, our team has the expertise and official accreditation to restore any Longines to factory specifications. All services use genuine Longines parts and are backed by our comprehensive 2-year warranty.

Our Longines Full Service starts from £245 and includes complete disassembly, ultrasonic cleaning, genuine Longines parts replacement, and our comprehensive 2-year warranty. For lighter maintenance needs, our Longines Basic Maintenance service starts from £90 and includes a 1-year warranty.

As an Official UK Service Centre for Longines, we maintain the brand's heritage of precision and elegance while offering competitive pricing and efficient turnaround times (8-12 weeks) using genuine manufacturer parts throughout.

Every repair begins with free full diagnostics from our Longines-certified watchmakers. We'll provide you with a detailed estimate before any work begins, so you'll know exactly what to expect with no hidden costs. Request your free insured return postage pack to get started.

We make Longines repairs simple and secure:

1. Request your free pack — We'll send you a fully insured (up to £25,000) secure return postage pack at no cost
2. Free diagnostics — Our Longines-certified watchmakers will inspect your timepiece and provide a detailed estimate within days
3. Expert repair — Once approved, our Official Service Centre team (with over 200 years combined experience) will service your watch using only genuine Longines parts
4. Safe return — Your restored Longines will be returned fully insured via next-day delivery

Our 8-12 week turnaround time and free fully insured postage means you can access Official Longines servicing from anywhere in the UK without visiting our Hatton Garden workshop.

Longines recommends servicing your watch every 3-5 years for most models to maintain optimal performance, though this can vary depending on the movement and complications.

However, you should bring your Longines in sooner if you notice:

• The watch is running fast or slow (more than 10 seconds per day)
• Condensation or moisture under the crystal
• The crown feels loose or difficult to wind
• Any unusual sounds when the watch is in motion
• Issues with complications (moonphase, chronograph, calendar)
• Visible damage to the case, crystal, or bracelet
• The automatic winding feels rough or inconsistent

As an Official Longines Service Centre, our certified watchmakers ensure your timepiece maintains its accuracy, water resistance, and the elegant precision Longines has been renowned for since 1832. All our Longines Full Services include a 2-year warranty for complete peace of mind.

Yes, absolutely. As an Official UK Service Centre for Longines, we exclusively use genuine Longines manufacturer parts for all repairs and servicing. Using authentic Longines components is essential for:

• Maintaining your watch's value, authenticity, and warranty status
• Ensuring optimal performance and Swiss precision
• Preserving water resistance to original specifications
• Protecting your investment long-term
• Maintaining official Longines service history

Our Official Service Centre status gives us direct access to Longines' parts supply and technical support as part of the Swatch Group. Our team of Longines-certified watchmakers have over 200 years combined experience, ensuring your timepiece is restored to the brand's exacting standards and maintains its heritage of elegance and precision, backed by our comprehensive 2-year warranty.