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Hamilton Repair & Service

Official UK Hamilton service centre in Hatton Garden since 1985. Genuine Hamilton parts, certified watchmakers and a 2-year warranty on every full service.

4.5 out of 5 (150+ reviews) 4.6 out of 5 (50+ reviews)
Hamilton Khaki Field with white dial on a green fabric strap

SwissMade is an Official UK Service Centre for Hamilton, located in London's historic Hatton Garden jewellery quarter. With 40 years of experience and over 200 years of combined expertise across our team of Hamilton-certified watchmakers, we've successfully serviced 75,000+ timepieces to the highest standards. Whether your Hamilton needs routine maintenance, crystal replacement, or vintage restoration, our skilled technicians use only genuine Hamilton parts and Swiss precision to preserve the unique American spirit and reliability that has defined the brand since 1892.

Why SwissMade for Hamilton Repair?

  • Official UK Hamilton service centre
  • Genuine Hamilton parts only
  • Free insured postage pack, up to £25,000
  • Free diagnostics and written estimate
  • 8 to 12 week turnaround
  • Hatton Garden workshop since 1985

Every Hamilton full service is covered by our 2-year warranty, double the industry standard.

Post your Hamilton to us with a free insured return pack, or bring it to the Hatton Garden workshop.

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Official Hamilton Service Centre badge

Official Hamilton Service Centre

  • 40+ Years Experience
  • Genuine Hamilton parts only
  • Same standards as brand direct
2-Year Warranty badge

2-Year Warranty

  • Double the industry standard
  • Field tested reliability
  • Complete peace of mind
Free Insured Shipping badge

Free Insured Shipping

  • Up to £25,000 coverage
  • Secure nationwide service
  • Track every step online

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What our customers say

Our Hamilton Repair Services

Hamilton Full Service

From £175

Our skilled Hamilton-certified watchmakers disassemble, clean, and inspect each component before replacing any damaged parts with genuine manufacturer parts. All Full Hamilton Services are backed by our 2-year comprehensive warranty covering all workmanship, parts fitted, movement accuracy, water resistance.

Hamilton Battery Replacement

See basic maintenance

As an official Hamilton service centre we do not offer a battery-only replacement. Quartz Hamilton models are taken through our basic maintenance instead: the movement comes out of the case, the battery and all seals and gaskets are replaced, and accuracy is checked on a quartz analyser. Backed by our 1-year warranty.

Hamilton Basic Maintenance

From £80

Our skilled Hamilton-certified watchmakers disassemble, clean, and inspect each component and replace the battery, basic components and perishables with genuine manufacturer parts. Basic Maintenance is backed by a 1-year comprehensive warranty covering workmanship and parts fitted.

Hamilton Restoration

POA

Our restoration service includes condition assessment with detailed photography, preservation of original patina and character, genuine Hamilton parts where replacements are needed, and expert restoration that maintains authenticity and value. All vintage Hamilton restorations are backed by our 2-year comprehensive warranty.

WOSTEP Certified

BHI Members

40+ Years in Hatton Garden

75,000+ Watches Serviced

Our Hamilton Service Process

Expert care for your timepiece in 6 simple steps

1. Free Collection & Insurance

Request your free postage pack online. Your Hamilton is fully insured up to £25,000 from the moment it leaves your hands. Track your watch every step of the way through our secure online portal.

2. Diagnostics & Estimate

Our expert watchmakers conduct a comprehensive inspection of your Hamilton within 48 hours of arrival. You'll receive a detailed written estimate with no obligation - we only proceed with your approval.

3. Movement Overhaul

Your Hamilton movement is completely disassembled, ultrasonically cleaned, and inspected. Worn components are replaced exclusively with genuine Hamilton parts, then reassembled with manufacturer-specified lubricants.

4. Case & Bracelet Restoration

Professional refinishing removes scratches and wear marks while preserving your watch's character. Gaskets and seals are replaced to restore water resistance to original factory specifications.

5. Testing & Quality Control

Every Hamilton undergoes rigorous testing: timing accuracy to COSC standards (-4/+6 seconds per day), water resistance pressure testing, and a 7-day quality control period before release.

6. Insured Return & Warranty

Your restored Hamilton is returned via fully insured courier. Every full service is backed by our comprehensive 2-year warranty covering accuracy, water resistance, and all workmanship.

Start Your Repair

Average turnaround 8–12 weeks

Hamilton Models We Service

Our skilled watchmakers can service and repair all Hamilton models, from modern pieces to vintage classics. With over 40 years servicing luxury watches and 75,000+ timepieces successfully repaired, our team has the experience and precision to restore any Hamilton watch to exceptional performance.

Khaki Field service

Khaki Field

Military heritage since 1940s US Army contracts. Expert service for all mechanical and automatic field watch references.

Khaki Aviation
X-Wind service

Khaki Aviation X-Wind

Advanced pilot watches with drift angle calculators. Expert care for complex aviation complication movements.

Ventura service

Ventura

The world's first electric watch from 1957, made famous by Elvis. Specialist care for quartz and automatic variants.

Khaki Field
Murph service

Khaki Field Murph

The iconic watch from Interstellar. Full service for automatic movements with hidden "Eureka" second hand message.

Khaki Navy
Scuba service

Khaki Navy Scuba

Robust dive watches rated to 100m. Full service for automatic movements with unidirectional bezels.

Jazzmaster service

Jazzmaster

Sophisticated dress watches with Swiss craftsmanship. Delicate service for open heart and chronograph complications.

Khaki Aviation
Pilot service

Khaki Aviation Pilot

Professional aviation instruments with day-date complications. Service for all automatic and chronograph calibers.

Khaki Navy
Frogman service

Khaki Navy Frogman

Professional-grade divers honouring US Navy UDT heritage. Pressure testing and service to manufacturer specifications.

American Classic
Intra-Matic service

American Classic Intra-Matic

1960s-inspired automatic chronographs with vintage charm. Service for all Panda and reverse Panda dial references.

Vintage Hamilton field watch on a green fabric strap, caseback up for restoration at SwissMade

Vintage Hamilton Restoration

Our approach maintains authenticity and character while replacing only essential components.

Vintage Models We Regularly Service:

  • References from 1920s through to modern models
  • Original military-issue watches from WWII era
  • Vintage Electric and Ventura references from the 1950s
  • Early Khaki Field military contract pieces
  • Railroad grade pocket watch conversions
  • Vintage Chrono-Matic and automatic chronographs
  • American-made Lancaster, Pennsylvania era pieces

Can't see your model listed? We service all Hamilton watches. Contact us on 020 7405 8504 for your specific reference or serial number.

About Our Hamilton Expertise

Hamilton watches have a rich heritage dating back to 1892, when the brand was founded in Lancaster, Pennsylvania. Known for their precision and reliability, Hamilton quickly became the watch of choice for American railroads and later the U.S. military. The brand made history in 1957 with the launch of the Ventura, the world's first electric watch, famously worn by Elvis Presley.

SwissMade has been an Official UK Service Centre for Hamilton since our founding in London's Hatton Garden in 1985. With over 75,000 watches serviced and Hamilton-certified watchmakers on staff, we have extensive experience with all Hamilton collections, from Khaki Field military-inspired pieces to Jazzmaster dress watches and vintage American classics.

Our typical 8-12 week turnaround time is significantly faster than brand-direct servicing, while maintaining the same exacting standards for quality and precision. Located in Hatton Garden, London's historic jewellery quarter, we combine Swiss watchmaking expertise with genuine Hamilton parts and comprehensive warranties.

Hamilton watch being serviced at SwissMade Hatton Garden workshop

Frequently asked questions

Which Hamilton models can SwissMade service?

As an Official UK Service Centre for Hamilton, our certified watchmakers can service and repair all Hamilton models, from American spirit to Swiss precision timepieces. We regularly work on:

Khaki Field Collection:

  • Khaki Field Mechanical
  • Khaki Field Auto
  • Khaki Field Titanium
  • Khaki Field Expedition

Khaki Aviation:

  • Khaki Pilot Day Date
  • Khaki Aviation Converter
  • Khaki X-Wind
  • Khaki Takeoff

Khaki Navy:

  • Khaki Navy Scuba (all dive models)
  • Khaki Navy Pioneer
  • Khaki Navy Frogman

American Classic:

  • Jazzmaster (all references)
  • Intra-Matic (heritage chronographs)
  • Spirit of Liberty
  • Ventura (iconic triangular case)

Collaborations & Vintage:

  • Murph (Interstellar collaboration)
  • Vintage Hamilton American watches
  • Military-issued Hamilton timepieces

With over 40 years as an Official Hamilton Service Centre and 75,000+ timepieces successfully repaired, our team has the expertise and official accreditation to restore any Hamilton to factory specifications. All services use genuine Hamilton parts and are backed by our comprehensive 2-year warranty.

How much does a Hamilton service cost at SwissMade?

Our Hamilton Full Service starts from £175 and includes complete disassembly, ultrasonic cleaning, genuine Hamilton parts replacement, and our comprehensive 2-year warranty. For lighter maintenance needs, our Hamilton Basic Maintenance service starts from £80 and includes a 1-year warranty.

As an Official UK Service Centre for Hamilton, we maintain the brand's unique blend of American spirit and Swiss precision while offering competitive pricing and efficient turnaround times (8-12 weeks) using genuine manufacturer parts throughout.

Every repair begins with free full diagnostics from our Hamilton-certified watchmakers. We'll provide you with a detailed estimate before any work begins, so you'll know exactly what to expect with no hidden costs. Request your free insured return postage pack to get started.

How does SwissMade's postal repair service work for Hamilton watches?

We make Hamilton repairs simple and secure:

  1. Request your free pack - We'll send you a fully insured (up to £25,000) secure return postage pack at no cost
  2. Free diagnostics - Our Hamilton-certified watchmakers will inspect your timepiece and provide a detailed estimate within days
  3. Expert repair - Once approved, our Official Service Centre team (with over 200 years combined experience) will service your watch using only genuine Hamilton parts
  4. Safe return - Your restored Hamilton will be returned fully insured via next-day delivery

Our 8-12 week turnaround time and free fully insured postage means you can access Official Hamilton servicing from anywhere in the UK without visiting our Hatton Garden workshop.

How often should I service my Hamilton watch?

We recommend servicing your Hamilton watch every 3-5 years for most models to maintain optimal performance, particularly for automatic and mechanical movements.

However, you should bring your Hamilton in sooner if you notice:

  • The watch is running fast or slow (more than 10 seconds per day)
  • Condensation or moisture under the crystal (especially for Khaki Navy dive watches)
  • The crown feels loose or difficult to wind
  • Any unusual sounds when winding or during operation
  • Issues with chronograph functions or complications
  • Visible damage to the case, crystal, or bracelet (particularly straps on Khaki Field models)
  • Problems with the bi-directional rotating bezel (for dive models)

As an Official Hamilton Service Centre, our certified watchmakers ensure your timepiece maintains its accuracy, water resistance, and the adventurous spirit Hamilton has embodied since 1892. All our Hamilton Full Services include a 2-year warranty for complete peace of mind.

Do you use genuine Hamilton parts?

Yes, absolutely. As an Official UK Service Centre for Hamilton, we exclusively use genuine Hamilton manufacturer parts for all repairs and servicing. Using authentic Hamilton components is essential for:

  • Maintaining your watch's value, authenticity, and warranty status
  • Ensuring optimal performance and Swiss precision
  • Preserving water resistance to original specifications (crucial for Khaki Navy models)
  • Protecting your investment long-term
  • Maintaining official Hamilton service history

Our Official Service Centre status gives us direct access to Hamilton's parts supply and technical support as part of the Swatch Group. Our team of Hamilton-certified watchmakers have over 200 years combined experience, ensuring your timepiece is restored to the brand's standards and maintains the unique American spirit and Swiss precision Hamilton has delivered since 1892, backed by our comprehensive 2-year warranty.

Find us

Visit Our Hatton Garden Workshop

Address

SwissMade Ltd
21-22 Arundel House
43 Kirby Street
London EC1N 8TE

Opening hours

Mon to Fri
9:00am to 5:30pm
Saturday
By appointment
Sunday
Closed

Getting here

  • Chancery Lane (Central line), 3 min walk
  • Farringdon (Underground and rail), 5 min walk
Get Directions
Omega Speedmaster caseback showing the Master Co-Axial 9900 movement, with screwdrivers on the SwissMade bench

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Revive your timepiece today. Click below to request your free, fully insured (up to £25,000) and fully secure return postage pack.

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