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HAMILTON REPAIR & SERVICE

SwissMade is an Official UK Service Centre for Hamilton, located in London's historic Hatton Garden jewellery quarter. With 40 years of experience and over 200 years of combined expertise across our team of Hamilton-certified watchmakers, we've successfully serviced 70,000+ timepieces to the highest standards. Whether your Hamilton needs routine maintenance, crystal replacement, or vintage restoration, our skilled technicians use only genuine Hamilton parts and Swiss precision to preserve the unique American spirit and reliability that has defined the brand since 1892.​

Why SwissMade for Hamilton Repair? 

Free insured, secure return postage pack (up to £25,000)

Free full diagnostics and estimate

4-6 week turnaround time
Hamilton Certified watchmaker and original parts always

Hatton Garden workshop - London's jewellery quarter since 1985

All Hamilton full services are backed by our comprehensive 2 year warranty so you can rest assured your watch will be running perfectly and looking its best.

service certificate

Official Hamilton Service Centre

40+ Years Experience
Genuine Hamilton parts only

Same standards as brand direct

2 year warranty

2-Year Warranty

Double the industry standard
Field tested reliability
Complete peace of mind

insured shipping

Free Insured Shipping

Up to £25,000 coverage
Secure nationwide service
Track every step online

Laura Tarantino

2026-01-09

Lucky to have found these guys - knowledgeable pros, and friendly. Had a battery changed and will never go to any other service in Central London - highly recommend!

Jeff Moxon

2025-12-20

I contacted SwissMade after trying a local jewellers to repair my Longines Flagship watch. They had two attempts to fix it but it didn't work. I went online and found SwissMade. I am so glad I did as they said they could fully service it. I sent it off and received a message saying that it had been received. It was returned in time and I am delighted with the condition, very well packaged as well. I've had my watch for over a day now and it is working better now than when I first bought. Many, many thanks to everyone at SwissMade for a fantastic service. I thoroughly recommend your company for watch service and repairs. With kindest regards from a very satisfied customer. Yours Jeffrey Moxon

Venessa Kinvig

2025-12-16

Sent my husbands watch to be repaired they did a fabulous job. Kept me informed every step of the way reassured me from the very beginning that everything it would be fine and I could trust them with this family heirloom. They did what they said they would. Amazing couldn’t be more grateful. Thank you all once again

Lucy Blythe

2025-12-12

Quick, easy and great communication

Paul

2025-12-08

Swissmade were very helpful in acquiring a new strap for my Ebel Discovery. Laurence kept me up to speed through the whole process, very pleased.

Marc Durka

2025-11-14

After years of daily use and scratches, my watch finally stopped. After a few weeks at Swissmade, it looks as it dis the day I first took it out of the box and keeps perfect time once again. Excellent service. Highly recommend.

Richard Page

2025-10-29

Very good, efficient and fast service - excellent

HAMILTON FULL SERVICE

From £175

Our skilled Hamilton-certified watchmakers disassemble, clean, and inspect each component before replacing any damaged parts with genuine manufacturer parts. All Full Hamilton Services are backed by our 2-year comprehensive warranty covering all workmanship, parts fitted, movement accuracy, water resistance.

HAMILTON BATTERY REPLACEMENT

From £50

It is recommended that you replace the battery in your Hamilton every 18-24 months. Walk-ins are welcome at our Hatton Garden workshop Monday to Friday, and we also accept cash payments for this convenient service. Each battery replacement includes a 1-year warranty on battery life.

HAMILTON BASIC MAINTENANCE

From £80

Our skilled Hamilton-certified watchmakers disassemble, clean, and inspect each component and replace the battery, basic components and perishables with genuine manufacturer parts. Basic Maintenance is backed by a 1-year comprehensive warranty covering workmanship and parts fitted.

HAMILTON RESTORATION

POA

Our restoration service includes condition assessment with detailed photography, preservation of original patina and character, genuine Hamilton parts where replacements are needed, and expert restoration that maintains authenticity and value. All vintage Hamilton restorations are backed by our 2-year comprehensive warranty.

Our Hamilton Repair Services

Our Hamilton Service Process

Expert care for your timepiece in 6 simple steps

1. Free Collection & Insurance

Request your free postage pack online. Your Hamilton is fully insured up to £25,000 from the moment it leaves your hands. Track your watch every step of the way through our secure online portal.

4. Case & Bracelet Restoration

Professional refinishing removes scratches and wear marks while preserving your watch's character. Gaskets and seals are replaced to restore water resistance to original factory specifications.

2. Diagnostics & Estimate

Our expert watchmakers conduct a comprehensive inspection of your Hamilton within 48 hours of arrival. You'll receive a detailed written estimate with no obligation - we only proceed with your approval.

5. Testing & Quality Control

Every Hamilton undergoes rigorous testing: timing accuracy to COSC standards (-4/+6 seconds per day), water resistance pressure testing, and a 7-day quality control period before release.

3. Movement
Overhaul

Your Hamilton movement is completely disassembled, ultrasonically cleaned, and inspected. Worn components are replaced exclusively with genuine Hamilton parts, then reassembled with manufacturer-specified lubricants.

6. Insured Return & Warranty

Your restored Hamilton is returned via fully insured courier. Every full service is backed by our comprehensive 2-year warranty covering accuracy, water resistance, and all workmanship.

Average turnaround 4-6 weeks

Hamilton Models We Service 

Our skilled watchmakers can service and repair all Hamilton models, from modern pieces to vintage classics. With over 40 years servicing luxury watches and 70,000+ timepieces successfully repaired, our team has the experience and precision to restore any Hamilton watch to exceptional performance.

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Khaki Field

Military heritage since 1940s US Army contracts. Expert service for all mechanical and automatic field watch references.

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Khaki Aviation X-Wind

Advanced pilot watches with drift angle calculators. Expert care for complex aviation complication movements.

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Ventura

The world's first electric watch from 1957, made famous by Elvis. Specialist care for quartz and automatic variants.

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Khaki Field Murph

The iconic watch from Interstellar. Full service for automatic movements with hidden "Eureka" second hand message.

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Khaki Navy Scuba

Robust dive watches rated to 100m. Full service for automatic movements with unidirectional bezels.

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Jazzmaster

Sophisticated dress watches with Swiss craftsmanship. Delicate service for open heart and chronograph complications.

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Khaki Aviation Pilot

Professional aviation instruments with day-date complications. Service for all automatic and chronograph calibers.

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Khaki Navy Frogman

Professional-grade divers honouring US Navy UDT heritage. Pressure testing and service to manufacturer specifications.

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American Classic Intra-Matic

1960s-inspired automatic chronographs with vintage charm. Service for all Panda and reverse Panda dial references.

Vintage Hamilton Restoration 

Our approach maintains authenticity and character while replacing only essential components.

 

Vintage models we regularly service:

  • References from 1920s through to modern models

  • Original military-issue watches from WWII era

  • Vintage Electric and Ventura references from the 1950s

  • Early Khaki Field military contract pieces

  • Railroad grade pocket watch conversions

  • Vintage Chrono-Matic and automatic chronographs

  • American-made Lancaster, Pennsylvania era pieces

Can't see your model listed? We service all Hamilton watches. Contact us on 020 7405 8504 for your specific reference or serial number.

ABOUT OUR HAMILTON EXPERTISE

Hamilton watches have a rich heritage dating back to 1892, when the brand was founded in Lancaster, Pennsylvania. Known for their precision and reliability, Hamilton quickly became the watch of choice for American railroads and later the U.S. military. The brand made history in 1957 with the launch of the Ventura, the world's first electric watch, famously worn by Elvis Presley.

SwissMade has been an Official UK Service Centre for Hamilton since our founding in London's Hatton Garden in 1985. With over 70,000 watches serviced and Hamilton-certified watchmakers on staff, we have extensive experience with all Hamilton collections, from Khaki Field military-inspired pieces to Jazzmaster dress watches and vintage American classics.

Our typical 4-6 week turnaround time is significantly faster than brand-direct servicing, while maintaining the same exacting standards for quality and precision. Located in Hatton Garden, London's historic jewellery quarter, we combine Swiss watchmaking expertise with genuine Hamilton parts and comprehensive warranties.

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Frequently asked questions

VISIT OUR HATTON GARDEN WORKSHOP

Address

Swissmade Ltd

21-22 Arundel House

43 Kirby Street

London

EC1N 8TE

Contact

+44 (0) 20 7405 8504

Opening Hours

Mon - Fri

9:00 am – 6:00 pm

Saturday

Appointment Only

Getting Here: 🚇 Chancery Lane (Central Line) - 3 min walk 🚇 Farringdon (Multiple lines) - 5 min walk

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IT'S ABOUT TIME... 

Revive your timepiece today. Click below to request your free, fully insured (up to £25,000) and fully secure return postage pack.

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