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BAUME & MERCIER REPAIR & SERVICE
SwissMade is London's trusted Baume & Mercier repair specialist, located in the historic Hatton Garden jewellery quarter since 1985. As an Official UK Service Centre for Baume & Mercier, our team of expert watchmakers brings over 200 years of combined experience to every timepiece we service. From routine maintenance and battery replacements to comprehensive restorations of vintage Baume & Mercier watches, we provide the same manufacturer-approved standards you'd receive from brand direct servicing but with faster turnaround times and more competitive pricing.
Why SwissMade for Baume & Mercier Repair?
Free insured, secure return postage pack (up to £25,000)
Free full diagnostics and estimate
Fast turnaround time
Official UK Service Centre & Baume & Mercier expert watchmakers
Hatton Garden workshop - London's jewellery quarter since 1985
All Baume & Mercier services are backed by our comprehensive 2 year warranty so you can rest assured your watch will be running perfectly and looking its best.
Official Baume & Mercier Service Centre
40+ Years Experience
Genuine Rolex parts only
Swiss-standard precision
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2-Year Warranty
Double the industry standard
Movement accuracy guaranteed
Complete peace of mind
Free Insured Shipping
Up to £25,000 coverage
Secure nationwide service
Track every step online
Mr Edmonds
2026-02-23
Watch strap broke and contacted Swissmade and within 24 hours it was sorted. Super helpful response.
Alfred Wong
2026-02-13
I brought my mother's two defective Omega watches from 1970s to SwissMade to bring back to working order. They were honest that one of them was not serviceable and only quoted for the other watch. The watch was fully serviced and ready for collection sooner than the eight weeks originally estimated, and this hand-wound mechanical watch is now keeping perfect time. Thank you!
Norman Stewart
2026-02-06
Great service, easy to deal with, posting & return so easy & secure. Watch as good as new, super!
mike rogers
2026-01-30
I had a repair, service and refurbishment of my 20 year old Ebel watch. I am very pleased with the result, it looks great. Laurence kept me well informed during the process.
Adrian Peters
2026-01-28
Great service amd very impressed with the efficiency that Nick showed when replying to my queries. Many thanks
Pippa Wilson
2026-01-16
The most pleasant experience getting my Longines watch clasp extended! Super responsive team over WhatsApp. Stayed open late to help me with my watch! Could not recommend enough! :)
Laura Tarantino
2026-01-09
Lucky to have found these guys - knowledgeable pros, and friendly. Had a battery changed and will never go to any other service in Central London - highly recommend!
BAUME & MERCIER BATTERY REPLACEMENT
From £50
It is recommended that you replace the battery in your Baume & Mercier every 18-24 months. Walk-ins are welcome at our Hatton Garden workshop Monday to Friday, and we also accept cash payments for this convenient service. Each battery replacement includes a 1-year warranty on battery life.
BAUME & MERCIER RESTORATION
POA
Restoring vintage Baume & Mercier watches requires exceptional precision and care. Our restoration service includes comprehensive condition assessment with detailed photography, preservation of original patina and character, genuine Baume & Mercier parts, and expert restoration. All vintage Baume & Mercier restorations are backed by our 2-year comprehensive warranty.
Our Baume & Mercier Repair Services
Our Baume & Mercier Service Process
Expert care for your timepiece in 6 simple steps
1. Free Collection & Insurance
Request your free postage pack online. Your B&M is fully insured up to £25,000 from the moment it leaves your hands. Track your watch every step of the way through our secure online portal.
2. Diagnostics & Estimate
Our expert watchmakers conduct a comprehensive inspection of your B&M within 48 hours of arrival. You'll receive a detailed written estimate with no obligation - we only proceed with your approval.
3. Movement
Overhaul
Your B&M movement is completely disassembled, ultrasonically cleaned, and inspected. Worn components are replaced exclusively with genuine B&M parts, then reassembled with manufacturer-specified lubricants.
4. Case & Bracelet Restoration
Professional refinishing removes scratches and wear marks while preserving your watch's character. Gaskets and seals are replaced to restore water resistance to original factory specifications.
5. Testing & Quality Control
Every B&M undergoes rigorous testing: timing accuracy to COSC standards (-4/+6 seconds per day), water resistance pressure testing, and a 7-day quality control period before release.
6. Insured Return & Warranty
Your restored B&M is returned via fully insured courier. Every full service is backed by our comprehensive 2-year warranty covering accuracy, water resistance, and all workmanship.
Average turnaround 5-10 weeks
Baume & Mercier Models We Service
Our skilled watchmakers can service and repair all models, from modern pieces to vintage classics. With over 40 years servicing luxury watches and 70,000+ timepieces successfully repaired, our team has the experience and precision to restore any Baume & Mercier to exceptional performance.
Clifton
The flagship men's collection with refined aesthetics. Expert service for automatic and Baumatic movement references.
Classima
Elegant dress watches with timeless simplicity. Delicate service for quartz and automatic movements alike.
Promesse
Feminine elegance with interchangeable straps. Careful service for diamond-set and mother-of-pearl dial references.
Clifton Baumatic
Five-day power reserve with exceptional precision. Specialist care for Baume & Mercier's innovative antimagnetic calibers.
Hampton
Art Deco-inspired rectangular cases since 1994. Expert care for all sizes including curved case variants.
Riviera
Sporty luxury with the distinctive dodecagonal bezel. Full service for all steel and two-tone references.
Capeland
Sporty chronographs built for performance. Service for Shelby Cobra editions and all automatic chronograph calibers.
Linea
Versatile women's collection with quick-change bracelet system. Service for all steel and precious metal variants.
Vintage Baume & Mercier Restoration
Our approach maintains authenticity and character while replacing only essential components.
Vintage Models We Regularly Service:
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References from 1950s through to modern models
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Vintage chronograph references with Valjoux movements
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Early Riviera references from the 1970s
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Rectangular Marquise and Hampton predecessors
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Vintage thin dress watches with manual-wind calibers
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Early Baumatic and automatic references
Can't see your model listed? We service all Baume & Mercier watches. Contact us on 020 7405 8504 for your specific reference or serial number.
ABOUT OUR BAUME & MERCIER EXPERTISE
Founded in 1830 in the Swiss Jura Mountains by brothers Louis-Victor and Célestin Baume, Baume & Mercier represents nearly two centuries of Swiss watchmaking excellence. The partnership with Paul Mercier in 1918 gave the company its current name and expanded its international reach. Throughout its history, Baume & Mercier has been celebrated for creating accessible luxury timepieces that combine timeless elegance with Swiss precision. The brand's philosophy of "Accept only perfection, only manufacture watches of the highest quality" has guided every collection, from the iconic Clifton and Hampton designs to the sporty Riviera and classic Classima models.
As an Official UK Service Centre for Baume & Mercier, SwissMade has serviced over 70,000 luxury watches from our Hatton Garden workshop since 1985. Our watchmakers are specifically trained in Baume & Mercier movements and complications, with expertise across the full range of collections including Clifton, Hampton, Riviera, and Classima models. We use only genuine manufacturer parts and follow the same exacting standards as brand direct servicing—but with significantly faster turnaround times of 4-6 weeks compared to the 20-30 weeks typical of manufacturer service centres.
Frequently asked questions
VISIT OUR HATTON GARDEN WORKSHOP
Address
Swissmade Ltd
21-22 Arundel House
43 Kirby Street
London
EC1N 8TE
Contact
+44 (0) 20 7405 8504
Opening Hours
Mon - Fri
9:00 am – 5:30 pm
Saturday
Appointment Only
Getting Here: 🚇 Chancery Lane (Central Line) - 3 min walk 🚇 Farringdon (Multiple lines) - 5 min walk
