Omega Repair & Service
Official UK Omega service centre in Hatton Garden since 1985. Genuine Omega parts, certified watchmakers and a 2-year warranty on every full service.
SwissMade is an Official Omega Certified Level 3 (top tier) UK Service Centre, based in London's historic Hatton Garden jewellery quarter. With over 40 years of experience and a team of Omega-trained watchmakers with 200 years combined expertise, we deliver manufacturer-standard servicing for every Omega timepiece. From routine Seamaster maintenance to complex Speedmaster chronograph repairs and vintage Constellation restoration, our certified team uses only genuine Omega parts to keep your watch performing flawlessly.
Why SwissMade for Omega Repair?
- Official Omega service centre, Level 3 certified
- Genuine Omega parts only
- Free insured postage pack, up to £25,000
- Free diagnostics and written estimate
- 8 to 12 week turnaround, against 20 to 30 at Omega direct
- Hatton Garden workshop since 1985
Every Omega full service is covered by our 2-year warranty, double the industry standard.
Post your Omega to us with a free insured return pack, or bring it to the Hatton Garden workshop.
Start Your Repair
Official Omega Service Centre
- 40+ Years Experience
- Genuine Omega parts only
- METAS standard precision
2-Year Warranty
- Double the industry standard
- Co-Axial performance guaranteed
- Complete peace of mind
Free Insured Shipping
- Up to £25,000 coverage
- Secure nationwide service
- Track every step online
Google reviews
What our customers say
Our Omega Repair Services
Omega Full Service
From £400
Our Omega Level 3 certified watchmakers disassemble, clean, and inspect each component before replacing any worn or damaged parts with genuine Omega manufacturer parts. All Full Omega Services are backed by our 2-year comprehensive warranty.
Omega Battery Replacement
See basic maintenance
As an official Omega service centre we do not offer a battery-only replacement. Quartz Omega models are taken through our basic maintenance instead: the movement comes out of the case, the battery and all seals and gaskets are replaced, and accuracy is checked on a quartz analyser. Backed by our 1-year warranty.
Omega Basic Maintenance
From £150
Our Omega-certified watchmakers disassemble, clean, and inspect each component and replace the battery, basic components and perishables with genuine Omega manufacturer parts. This service is backed by a 1-year comprehensive warranty covering workmanship and parts fitted.
Omega Restoration
POA
Our restoration service includes comprehensive condition assessment with detailed photography, preservation of original character, genuine Omega parts where replacements are needed, and expert restoration. All vintage Omega restorations are backed by our 2-year comprehensive warranty.
WOSTEP Certified
BHI Members
40+ Years in Hatton Garden
75,000+ Watches Serviced
Our Omega Service Process
Expert care for your timepiece in 6 simple steps
1. Free Collection & Insurance
Request your free postage pack online. Your Omega is fully insured up to £25,000 from the moment it leaves your hands. Track your watch every step of the way through our secure online portal.
2. Diagnostics & Estimate
Our expert watchmakers conduct a comprehensive inspection of your Omega within 48 hours of arrival. You'll receive a detailed written estimate with no obligation — we only proceed with your approval.
3. Movement Overhaul
Your Omega movement is completely disassembled, ultrasonically cleaned, and inspected. Worn components are replaced exclusively with genuine Omega parts, then reassembled with manufacturer-specified lubricants.
4. Case & Bracelet Restoration
Professional refinishing removes scratches and wear marks while preserving your watch's character. Gaskets and seals are replaced to restore water resistance to original factory specifications.
5. Testing & Quality Control
Every Omega undergoes rigorous testing: timing accuracy to COSC standards (-4/+6 seconds per day), water resistance pressure testing, and a 7-day quality control period before release.
6. Insured Return & Warranty
Your restored Omega is returned via fully insured courier. Every full service is backed by our comprehensive 2-year warranty covering accuracy, water resistance, and all workmanship.
Average turnaround 8–12 weeks
Omega Models We Service
Our skilled watchmakers can service and repair all Omega models, from modern pieces to vintage classics. With over 40 years servicing luxury watches and 75,000+ timepieces successfully repaired, our team has the experience and precision to restore any Omega watch to exceptional performance.
Speedmaster Professional
The legendary Moonwatch worn during the Apollo missions. Expert service for all manual-wind references and calibers.
Seamaster Planet Ocean
Professional dive watches rated to 600m depth. Specialist pressure testing and helium valve servicing.
Constellation
Star-marked elegance since 1952. Expert care for all sizes from vintage pie-pan dials to modern Master Chronometers.
Speedmaster Automatic
Racing, Chronoscope, and '57 variants. Precision chronograph service for all automatic Speedmaster movements.
Seamaster Aqua Terra
Versatile sports-dress watches with Master Chronometer precision. All sizes and teak dial variants serviced.
De Ville
Refined dress watches including Prestige and Trésor collections. Delicate service for steel and precious metal cases.
Seamaster Diver 300M
The iconic James Bond dive watch. Full service for ceramic and steel references with Co-Axial movements.
Seamaster 300
Heritage dive watch design honouring the 1957 original. Vintage-inspired aesthetics with modern Co-Axial reliability.
Railmaster
Anti-magnetic heritage built for railway precision. Service for vintage originals and modern 60th anniversary editions.
Vintage Omega Restoration
Our approach maintains authenticity and character while replacing only essential components.
Vintage Models We Regularly Service:
- References from 1940s through to modern models
- Pre-Moon Speedmaster references (2915, 2998, 105.003, etc.)
- Caliber 321 chronograph movements
- Vintage Seamaster 300 references (165.024, 166.024, etc.)
- Vintage De Ville and Genève dress watches
- Original Railmaster anti-magnetic references
Can't see your model listed? We service all Omega watches. Contact us on 020 7405 8504 for your specific reference or serial number.
About Our Omega Expertise
Founded in 1848 by Louis Brandt in La Chaux-de-Fonds, Switzerland, Omega has become one of the world's most celebrated watchmakers. The brand pioneered precision timekeeping, serving as official Olympic Games timekeeper since 1932 and achieving the historic distinction of being the first watch worn on the Moon during the Apollo 11 mission in 1969.
As an Official Omega Certified Level 3 UK Service Centre (the highest accreditation available) SwissMade has maintained Omega timepieces from our Hatton Garden workshop since 1985. Our Omega-trained watchmakers have serviced over 75,000 watches, developing unmatched expertise across the entire Omega range.
From Speedmaster Moonwatch chronographs to Seamaster divers and vintage Constellation dress watches, we restore every model to factory specifications. Our official accreditation means direct access to genuine Omega parts, technical documentation, and manufacturer support — delivering the same exacting standards as Omega's own service centres, but with significantly faster 8–12 week turnaround times.
Frequently asked questions
Which Omega models can SwissMade service?
As an Official UK Service Centre for Omega, our certified watchmakers can service and repair all Omega models, from contemporary timepieces to vintage classics. We regularly work on:
Seamaster Collection:
- Seamaster Professional 300M (all references)
- Seamaster Planet Ocean
- Seamaster Aqua Terra
- Seamaster 600
- Vintage Seamaster models
Speedmaster Collection:
- Speedmaster Professional "Moonwatch"
- Speedmaster Racing
- Speedmaster Reduced
- Vintage Speedmaster chronographs
Constellation Collection:
- All Constellation models (men's and ladies')
- Manhattan and vintage references
De Ville Collection:
- De Ville Prestige
- De Ville Trésor
- Hour Vision
- Ladymatic
Speciality & Vintage:
- Vintage Omega dress watches and chronographs
- Heritage pieces requiring specialist restoration
With over 40 years as an Official Omega Service Centre and 75,000+ timepieces successfully repaired, our team has the expertise and official accreditation to restore any Omega to factory specifications. All services use genuine Omega parts and are backed by our comprehensive 2-year warranty.
How much does an Omega service cost at SwissMade?
Our Omega Full Service starts from £400 and includes complete disassembly, ultrasonic cleaning, genuine Omega parts replacement, and our comprehensive 2-year warranty. For lighter maintenance needs, our Omega Basic Maintenance service starts from £150 and includes a 1-year warranty.
As an Official UK Service Centre for Omega, we offer significantly faster turnaround times (8–12 weeks) compared to Omega's own service centres (20–30 weeks), while maintaining the same exacting standards and using genuine manufacturer parts.
Every repair begins with free full diagnostics from our Omega-certified watchmakers. We'll provide you with a detailed estimate before any work begins, so you'll know exactly what to expect with no hidden costs.
How does SwissMade's postal repair service work for Omega watches?
We make Omega repairs simple and secure:
- Request your free pack — We'll send you a fully insured (up to £25,000) secure return postage pack at no cost
- Free diagnostics — Our Omega-certified watchmakers will inspect your timepiece and provide a detailed estimate within days
- Expert repair — Once approved, our Official Service Centre team (with over 200 years combined experience) will service your watch using only genuine Omega parts
- Safe return — Your restored Omega will be returned fully insured via next-day delivery
Our 8–12 week turnaround time is significantly faster than Omega's own service centres, and our free fully insured postage means you can access Official Omega servicing from anywhere in the UK without visiting our Hatton Garden workshop.
How often should I service my Omega watch?
Omega recommends servicing your watch every 5–8 years for most models, though this can vary depending on the movement and your watch's usage.
However, you should bring your Omega in sooner if you notice:
- The watch is running fast or slow (more than the COSC specification of -4/+6 seconds per day)
- Condensation or moisture under the crystal
- The crown or helium escape valve feels loose or difficult to operate
- Any unusual sounds or resistance when winding
- Visible damage to the case, crystal, or bracelet
- Issues with chronograph functions or complications
As an Official Omega Service Centre, our certified watchmakers ensure your timepiece maintains its accuracy, water resistance, and chronometer certification. All our Omega Full Services include a 2-year warranty for complete peace of mind.
Do you use genuine Omega parts?
Yes, absolutely. As an Official UK Service Centre for Omega, we exclusively use genuine Omega manufacturer parts for all repairs and servicing. Using authentic Omega components is essential for:
- Maintaining your watch's value, authenticity, and warranty status
- Ensuring optimal performance and COSC chronometer accuracy
- Preserving water resistance to original specifications
- Protecting your investment long-term
- Maintaining official Omega service history
Our Official Service Centre status gives us direct access to Omega's parts supply and technical support. Our team of Omega-certified watchmakers have over 200 years combined experience, ensuring your timepiece is restored to factory standards and maintains its legendary Swiss precision and reliability, backed by our comprehensive 2-year warranty.
Can I visit your Hatton Garden workshop in person?
Absolutely! We welcome visitors Monday to Friday, 9am–5pm.
Our Address: SwissMade Ltd, 21-22 Arundel House, 43 Kirby Street, London, EC1N 8TE
Nearest Stations:
- Chancery Lane (Central Line) — 3-minute walk
- Farringdon (Circle, Hammersmith & City, Metropolitan, Thameslink) — 5-minute walk
Walk-in Services: For same-day services like battery replacements, we recommend calling ahead on 020 7405 8504 to ensure we have the correct parts for your specific Omega model.
Find us
Visit Our Hatton Garden Workshop
Address
SwissMade Ltd21-22 Arundel House
43 Kirby Street
London EC1N 8TE
Opening hours
- Mon to Fri
- 9:00am to 5:30pm
- Saturday
- By appointment
- Sunday
- Closed
Getting here
- Chancery Lane (Central line), 3 min walk
- Farringdon (Underground and rail), 5 min walk
