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Cartier watch repair and service centre UK

CARTIER
SERVICE & REPAIRS

SwissMade is an Official UK Service Centre for Cartier, located in London's historic Hatton Garden jewellery quarter. With 40 years of experience and 200 years of combined team expertise, our Cartier-certified watchmakers provide the same exacting standards as the brand's own service centres. From routine maintenance and battery replacements to complex movement repairs and vintage restoration, we service all Cartier timepieces with the precision and care they deserve. Every repair uses only genuine Cartier parts and is backed by our comprehensive warranty.

Why SwissMade for Cartier Repair? 

  • Free insured, secure return postage pack (up to £25,000)

  • Free full diagnostics and estimate 

  • 4-6 week turnaround time

  • Cartier expert watchmakers & genuine Cartier parts always

  • Hatton Garden workshop - London's jewellery quarter since 1985

All Cartier full services are backed by our comprehensive 2 year warranty so you can rest assured your watch will be running perfectly and looking its best.

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Official Cartier Service Centre

40+ Years Experience
Genuine Cartier parts only

Maison-standard craftsmanship

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2-Year Warranty

Double the industry standard
Precision & elegance restored
Complete peace of mind

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Free Insured Shipping

Up to £25,000 coverage
Secure nationwide service
Track every step online

OUR LATEST CUSTOMER REVIEWS

Jeff Moxon

2025-12-20

I contacted SwissMade after trying a local jewellers to repair my Longines Flagship watch. They had two attempts to fix it but it didn't work. I went online and found SwissMade. I am so glad I did as they said they could fully service it. I sent it off and received a message saying that it had been received. It was returned in time and I am delighted with the condition, very well packaged as well. I've had my watch for over a day now and it is working better now than when I first bought. Many, many thanks to everyone at SwissMade for a fantastic service. I thoroughly recommend your company for watch service and repairs. With kindest regards from a very satisfied customer. Yours Jeffrey Moxon

Venessa Kinvig

2025-12-16

Sent my husbands watch to be repaired they did a fabulous job. Kept me informed every step of the way reassured me from the very beginning that everything it would be fine and I could trust them with this family heirloom. They did what they said they would. Amazing couldn’t be more grateful. Thank you all once again

Lucy Blythe

2025-12-12

Quick, easy and great communication

Paul

2025-12-08

Swissmade were very helpful in acquiring a new strap for my Ebel Discovery. Laurence kept me up to speed through the whole process, very pleased.

Marc Durka

2025-11-14

After years of daily use and scratches, my watch finally stopped. After a few weeks at Swissmade, it looks as it dis the day I first took it out of the box and keeps perfect time once again. Excellent service. Highly recommend.

Richard Page

2025-10-29

Very good, efficient and fast service - excellent

Nick Turner

2025-10-23

Great service from Swissmade, secure delivery and turnaround time was spot on. They even restored all the bracelet and case blemishes as part of the service! Thanks Swissmade.

CARTIER FULL SERVICE

From £330

Our skilled Cartier expert watchmakers disassemble, clean, and inspect each component before replacing any worn or damaged parts with genuine Cartier parts. All Full Cartier Services are backed by our 2-year comprehensive warranty covering all workmanship, parts fitted, movement accuracy, and water resistance.

CARTIER BASIC MAINTENANCE

From £175

Our skilled Cartier expert watchmakers disassemble, clean, and inspect each component and replace the battery, basic components and perishables with genuine Cartier parts. Basic Maintenance is backed by a 1-year comprehensive warranty covering workmanship and parts fitted.

ABOUT CARTIER

Founded in Paris in 1847 by Louis-François Cartier, Cartier has established itself as one of the world's most prestigious luxury houses, renowned for both exceptional jewellery and horological innovation. The brand pioneered the modern wristwatch with the Santos in 1904, created for aviator Alberto Santos-Dumont, followed by the iconic Tank in 1917.

 

Cartier's distinctive design language combines geometric precision with Art Deco elegance, evident in collections like the Ballon Bleu, Panthère, and Pasha. Beyond timekeeping, Cartier watches are celebrated as jewellery pieces, featuring the brand's signature Roman numerals, blue sapphire cabochons, and refined cases in precious metals. Each Cartier timepiece represents the perfect marriage of haute horlogerie and high jewellery craftsmanship.

OUR CARTIER EXPERTISE

As an Official UK Service Centre for Cartier, SwissMade has serviced over 70,000 luxury watches from our Hatton Garden workshop since 1985.

 

Our Cartier-certified watchmakers have extensive experience with the full range of Cartier collections, from the elegant Tank and contemporary Ballon Bleu to the sporty Santos and distinctive Pasha models. With access to genuine Cartier parts and factory training, we deliver the same exacting standards as Cartier's own service centres, but with our typical 4-6 week turnaround time.

Cartier Ceinture Vintage Watch Service and Repair

CARTIER BATTERY REPLACEMENT

From £50

It is recommended that you replace the battery in your Cartier every 18-24 months. Walk-ins are welcome at our Hatton Garden workshop Monday to Friday, and we also accept cash payments for this convenient service. Each battery replacement includes a 1-year warranty on battery life.

CARTIER RESTORATION
 

POA

Restoring vintage Cartier watches requires exceptional precision and care. Our restoration service includes comprehensive condition assessment with detailed photography, preservation of original character and finish, genuine Cartier parts where replacements are needed, and expert restoration that maintains authenticity and value. All vintage Cartier restorations are backed by our 2-year comprehensive warranty.​

TAG Heuer Carrera Finishing Polishing

Frequently asked questions

VISIT OUR HATTON GARDEN WORKSHOP

Address

Swissmade Ltd

21-22 Arundel House

43 Kirby Street

London

EC1N 8TE

Contact

+44 (0) 20 7405 8504

Opening Hours

Mon - Fri

9:00 am – 6:00 pm

Saturday

Appointment Only

Getting Here: 🚇 Chancery Lane (Central Line) - 3 min walk 🚇 Farringdon (Multiple lines) - 5 min walk

IT'S ABOUT TIME... 

Revive your timepiece today. Click below to request your free, fully insured (up to £25,000) and fully secure return postage pack.

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