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CARTIER REPAIR & SERVICE

SwissMade is an Official UK Service Centre for Cartier, located in London's historic Hatton Garden jewellery quarter. With 40 years of experience and 200 years of combined team expertise, our Cartier-certified watchmakers provide the same exacting standards as the brand's own service centres. From routine maintenance and battery replacements to complex movement repairs and vintage restoration, we service all Cartier timepieces with the precision and care they deserve. Every repair uses only genuine Cartier parts and is backed by our comprehensive warranty.​

Why SwissMade for Cartier Repair? 

Free insured, secure return postage pack (up to £25,000)

Free full diagnostics and estimate 

4-6 week turnaround time

Cartier expert watchmakers & genuine Cartier parts always
Hatton Garden workshop - London's jewellery quarter since 1985

All Cartier full services are backed by our comprehensive 2 year warranty so you can rest assured your watch will be running perfectly and looking its best.

service certificate

Official Omega Service Centre

40+ Years Experience
Genuine Cartier parts only

Maison-standard precision

2 year warranty

2-Year Warranty

Double the industry standard
Precision & elegance restored
Complete peace of mind

insured shipping

Free Insured Shipping

Up to £25,000 coverage
Secure nationwide service
Track every step online

Laura Tarantino

2026-01-09

Lucky to have found these guys - knowledgeable pros, and friendly. Had a battery changed and will never go to any other service in Central London - highly recommend!

Jeff Moxon

2025-12-20

I contacted SwissMade after trying a local jewellers to repair my Longines Flagship watch. They had two attempts to fix it but it didn't work. I went online and found SwissMade. I am so glad I did as they said they could fully service it. I sent it off and received a message saying that it had been received. It was returned in time and I am delighted with the condition, very well packaged as well. I've had my watch for over a day now and it is working better now than when I first bought. Many, many thanks to everyone at SwissMade for a fantastic service. I thoroughly recommend your company for watch service and repairs. With kindest regards from a very satisfied customer. Yours Jeffrey Moxon

Venessa Kinvig

2025-12-16

Sent my husbands watch to be repaired they did a fabulous job. Kept me informed every step of the way reassured me from the very beginning that everything it would be fine and I could trust them with this family heirloom. They did what they said they would. Amazing couldn’t be more grateful. Thank you all once again

Lucy Blythe

2025-12-12

Quick, easy and great communication

Paul

2025-12-08

Swissmade were very helpful in acquiring a new strap for my Ebel Discovery. Laurence kept me up to speed through the whole process, very pleased.

Marc Durka

2025-11-14

After years of daily use and scratches, my watch finally stopped. After a few weeks at Swissmade, it looks as it dis the day I first took it out of the box and keeps perfect time once again. Excellent service. Highly recommend.

Richard Page

2025-10-29

Very good, efficient and fast service - excellent

CARTIER FULL SERVICE

From £330

Our skilled Cartier expert watchmakers disassemble, clean, and inspect each component before replacing any worn or damaged parts with genuine parts. All Full Cartier Services are backed by our 2-year comprehensive warranty covering workmanship, parts fitted, movement accuracy, and water resistance.

CARTIER BATTERY REPLACEMENT

From £50

It is recommended that you replace the battery in your Cartier every 18-24 months. Walk-ins are welcome at our Hatton Garden workshop Monday to Friday, and we also accept cash payments for this convenient service. Each battery replacement includes a 1-year warranty on battery life.​

CARTIER BASIC MAINTENANCE

From £175

Our skilled Cartier expert watchmakers disassemble, clean, and inspect each component and replace the battery, basic components and perishables with genuine Cartier parts. Basic Maintenance is backed by a 1-year comprehensive warranty covering workmanship and parts fitted.​

CARTIER RESTORATION

POA

Restoring vintage Cartier watches requires exceptional precision and care. Our restoration service includes condition assessment with photography, preservation of original character and finish, genuine Cartier parts, and expert restoration. All vintage Cartier restorations are backed by our 2-year comprehensive warranty.​

Our Cartier Repair Services

Our Cartier Service Process

Expert care for your timepiece in 6 simple steps

1. Free Collection & Insurance

Request your free postage pack online. Your Cartier is fully insured up to £25,000 from the moment it leaves your hands. Track your watch every step of the way through our secure online portal.

4. Case & Bracelet Restoration

Professional refinishing removes scratches and wear marks while preserving your watch's character. Gaskets and seals are replaced to restore water resistance to original factory specifications.

2. Diagnostics & Estimate

Our expert watchmakers conduct a comprehensive inspection of your Cartier within 48 hours of arrival. You'll receive a detailed written estimate with no obligation - we only proceed with your approval.

5. Testing & Quality Control

Every Cartier undergoes rigorous testing: timing accuracy to COSC standards (-4/+6 seconds per day), water resistance pressure testing, and a 7-day quality control period before release.

3. Movement
Overhaul

Your Cartier movement is completely disassembled, ultrasonically cleaned, and inspected. Worn components are replaced exclusively with genuine Cartier parts, then reassembled with manufacturer-specified lubricants.

6. Insured Return & Warranty

Your restored Cartier is returned via fully insured courier. Every full service is backed by our comprehensive 2-year warranty covering accuracy, water resistance, and all workmanship.

Average turnaround 4-6 weeks

Cartier Models We Service 

Our skilled watchmakers can service and repair all Cartier models, from modern pieces to vintage classics. With over 40 years servicing luxury watches and 70,000+ timepieces successfully repaired, our team has the experience and precision to restore any Cartier watch to exceptional performance.

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Tank Française

The modernised icon with its integrated bracelet design. Expert service for all steel and precious metal references.

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Santos de Cartier

The first pilot's wristwatch from 1904. Service for all modern QuickSwitch references and automatic calibers.

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Panthère de Cartier

Supple link bracelet with Art Deco flair. Careful service for quartz movements and precious metal references.

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Tank Solo / Tank Must

Pure Art Deco lines in accessible luxury. Full service for quartz and automatic SolarBeat movements.

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Santos-Dumont

Ultra-thin elegance honouring aviation pioneer Alberto Santos-Dumont. Expert care for manual-wind and SolarBeat movements.

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Pasha de Cartier

Bold sporting style with the signature chained crown cap. Service for chronograph and automatic complications.

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Tank Louis Cartier

The original 1917 design in precious metals. Delicate care for this cornerstone of Cartier watchmaking heritage.

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Ballon Bleu

The distinctive rounded case with sapphire cabochon crown. Full service for all sizes from 28mm to 42mm.

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Drive de Cartier

Cushion-shaped masculine elegance. Expert care for automatic movements including flying tourbillon references.

Vintage Cartier Restoration 

Our approach maintains authenticity and character while replacing only essential components.

 

Vintage Models We Regularly Service:

  • References from 1920s through to modern models

  • Vintage Tank references including Cintrée and Asymétrique

  • Early Santos automatic and quartz references

  • Vintage Panthère and Cougar models

  • Must de Cartier vermeil and trilogy collections

  • Pasha references with original grid designs

  • Cartier Paris vs Cartier London hallmarked pieces

Can't see your model listed? We service all Cartier watches. Contact us on 020 7405 8504 for your specific reference or serial number.

ABOUT OUR CARTIER EXPERTISE

Founded in Paris in 1847 by Louis-François Cartier, Cartier has established itself as one of the world's most prestigious luxury houses, renowned for both exceptional jewellery and horological innovation. The brand pioneered the modern wristwatch with the Santos in 1904, created for aviator Alberto Santos-Dumont, followed by the iconic Tank in 1917.

As an Official UK Service Centre for Cartier, SwissMade has serviced over 70,000 luxury watches from our Hatton Garden workshop since 1985.

Our Cartier-certified watchmakers have extensive experience with the full range of Cartier collections, from the elegant Tank and contemporary Ballon Bleu to the sporty Santos and distinctive Pasha models. With access to genuine Cartier parts and factory training, we deliver the same exacting standards as Cartier's own service centres, but with our typical 4-6 week turnaround time.

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Luxury watch up close
Frequently asked questions

VISIT OUR HATTON GARDEN WORKSHOP

Address

Swissmade Ltd

21-22 Arundel House

43 Kirby Street

London

EC1N 8TE

Contact

+44 (0) 20 7405 8504

Opening Hours

Mon - Fri

9:00 am – 6:00 pm

Saturday

Appointment Only

Getting Here: 🚇 Chancery Lane (Central Line) - 3 min walk 🚇 Farringdon (Multiple lines) - 5 min walk

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IT'S ABOUT TIME... 

Revive your timepiece today. Click below to request your free, fully insured (up to £25,000) and fully secure return postage pack.

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