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CARTIER REPAIR & SERVICE
SwissMade is an Official UK Service Centre for Cartier, located in London's historic Hatton Garden jewellery quarter. With 40 years of experience and 200 years of combined team expertise, our Cartier-certified watchmakers provide the same exacting standards as the brand's own service centres. From routine maintenance and battery replacements to complex movement repairs and vintage restoration, we service all Cartier timepieces with the precision and care they deserve. Every repair uses only genuine Cartier parts and is backed by our comprehensive warranty.
Why SwissMade for Cartier Repair?
Free insured, secure return postage pack (up to £25,000)
Free full diagnostics and estimate
4-6 week turnaround time
Cartier expert watchmakers & genuine Cartier parts always
Hatton Garden workshop - London's jewellery quarter since 1985
All Cartier full services are backed by our comprehensive 2 year warranty so you can rest assured your watch will be running perfectly and looking its best.
Official Omega Service Centre
40+ Years Experience
Genuine Cartier parts only
Maison-standard precision
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2-Year Warranty
Double the industry standard
Precision & elegance restored
Complete peace of mind
Free Insured Shipping
Up to £25,000 coverage
Secure nationwide service
Track every step online
Mr Edmonds
2026-02-23
Watch strap broke and contacted Swissmade and within 24 hours it was sorted. Super helpful response.
Alfred Wong
2026-02-13
I brought my mother's two defective Omega watches from 1970s to SwissMade to bring back to working order. They were honest that one of them was not serviceable and only quoted for the other watch. The watch was fully serviced and ready for collection sooner than the eight weeks originally estimated, and this hand-wound mechanical watch is now keeping perfect time. Thank you!
Norman Stewart
2026-02-06
Great service, easy to deal with, posting & return so easy & secure. Watch as good as new, super!
mike rogers
2026-01-30
I had a repair, service and refurbishment of my 20 year old Ebel watch. I am very pleased with the result, it looks great. Laurence kept me well informed during the process.
Adrian Peters
2026-01-28
Great service amd very impressed with the efficiency that Nick showed when replying to my queries. Many thanks
Pippa Wilson
2026-01-16
The most pleasant experience getting my Longines watch clasp extended! Super responsive team over WhatsApp. Stayed open late to help me with my watch! Could not recommend enough! :)
Laura Tarantino
2026-01-09
Lucky to have found these guys - knowledgeable pros, and friendly. Had a battery changed and will never go to any other service in Central London - highly recommend!
CARTIER FULL SERVICE
From £330
Our skilled Cartier expert watchmakers disassemble, clean, and inspect each component before replacing any worn or damaged parts with genuine parts. All Full Cartier Services are backed by our 2-year comprehensive warranty covering workmanship, parts fitted, movement accuracy, and water resistance.
CARTIER BATTERY REPLACEMENT
From £50
It is recommended that you replace the battery in your Cartier every 18-24 months. Walk-ins are welcome at our Hatton Garden workshop Monday to Friday, and we also accept cash payments for this convenient service. Each battery replacement includes a 1-year warranty on battery life.
CARTIER BASIC MAINTENANCE
From £175
Our skilled Cartier expert watchmakers disassemble, clean, and inspect each component and replace the battery, basic components and perishables with genuine Cartier parts. Basic Maintenance is backed by a 1-year comprehensive warranty covering workmanship and parts fitted.
CARTIER RESTORATION
POA
Restoring vintage Cartier watches requires exceptional precision and care. Our restoration service includes condition assessment with photography, preservation of original character and finish, genuine Cartier parts, and expert restoration. All vintage Cartier restorations are backed by our 2-year comprehensive warranty.
Our Cartier Repair Services
Our Cartier Service Process
Expert care for your timepiece in 6 simple steps
1. Free Collection & Insurance
Request your free postage pack online. Your Cartier is fully insured up to £25,000 from the moment it leaves your hands. Track your watch every step of the way through our secure online portal.
4. Case & Bracelet Restoration
Professional refinishing removes scratches and wear marks while preserving your watch's character. Gaskets and seals are replaced to restore water resistance to original factory specifications.
2. Diagnostics & Estimate
Our expert watchmakers conduct a comprehensive inspection of your Cartier within 48 hours of arrival. You'll receive a detailed written estimate with no obligation - we only proceed with your approval.
5. Testing & Quality Control
Every Cartier undergoes rigorous testing: timing accuracy to COSC standards (-4/+6 seconds per day), water resistance pressure testing, and a 7-day quality control period before release.
3. Movement
Overhaul
Your Cartier movement is completely disassembled, ultrasonically cleaned, and inspected. Worn components are replaced exclusively with genuine Cartier parts, then reassembled with manufacturer-specified lubricants.
6. Insured Return & Warranty
Your restored Cartier is returned via fully insured courier. Every full service is backed by our comprehensive 2-year warranty covering accuracy, water resistance, and all workmanship.
Average turnaround 4-6 weeks
Cartier Models We Service
Our skilled watchmakers can service and repair all Cartier models, from modern pieces to vintage classics. With over 40 years servicing luxury watches and 70,000+ timepieces successfully repaired, our team has the experience and precision to restore any Cartier watch to exceptional performance.
Tank Française
The modernised icon with its integrated bracelet design. Expert service for all steel and precious metal references.
Santos de Cartier
The first pilot's wristwatch from 1904. Service for all modern QuickSwitch references and automatic calibers.
Panthère de Cartier
Supple link bracelet with Art Deco flair. Careful service for quartz movements and precious metal references.
Tank Solo / Tank Must
Pure Art Deco lines in accessible luxury. Full service for quartz and automatic SolarBeat movements.
Santos-Dumont
Ultra-thin elegance honouring aviation pioneer Alberto Santos-Dumont. Expert care for manual-wind and SolarBeat movements.
Pasha de Cartier
Bold sporting style with the signature chained crown cap. Service for chronograph and automatic complications.
Tank Louis Cartier
The original 1917 design in precious metals. Delicate care for this cornerstone of Cartier watchmaking heritage.
Ballon Bleu
The distinctive rounded case with sapphire cabochon crown. Full service for all sizes from 28mm to 42mm.
Drive de Cartier
Cushion-shaped masculine elegance. Expert care for automatic movements including flying tourbillon references.
Vintage Cartier Restoration
Our approach maintains authenticity and character while replacing only essential components.
Vintage Models We Regularly Service:
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References from 1920s through to modern models
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Vintage Tank references including Cintrée and Asymétrique
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Early Santos automatic and quartz references
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Vintage Panthère and Cougar models
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Must de Cartier vermeil and trilogy collections
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Pasha references with original grid designs
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Cartier Paris vs Cartier London hallmarked pieces
Can't see your model listed? We service all Cartier watches. Contact us on 020 7405 8504 for your specific reference or serial number.
ABOUT OUR CARTIER EXPERTISE
Founded in Paris in 1847 by Louis-François Cartier, Cartier has established itself as one of the world's most prestigious luxury houses, renowned for both exceptional jewellery and horological innovation. The brand pioneered the modern wristwatch with the Santos in 1904, created for aviator Alberto Santos-Dumont, followed by the iconic Tank in 1917.
As an Official UK Service Centre for Cartier, SwissMade has serviced over 70,000 luxury watches from our Hatton Garden workshop since 1985.
Our Cartier-certified watchmakers have extensive experience with the full range of Cartier collections, from the elegant Tank and contemporary Ballon Bleu to the sporty Santos and distinctive Pasha models. With access to genuine Cartier parts and factory training, we deliver the same exacting standards as Cartier's own service centres, but with our typical 4-6 week turnaround time.
Frequently asked questions
VISIT OUR HATTON GARDEN WORKSHOP
Address
Swissmade Ltd
21-22 Arundel House
43 Kirby Street
London
EC1N 8TE
Contact
+44 (0) 20 7405 8504
Opening Hours
Mon - Fri
9:00 am – 5:30 pm
Saturday
Appointment Only
Getting Here: 🚇 Chancery Lane (Central Line) - 3 min walk 🚇 Farringdon (Multiple lines) - 5 min walk
