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rolex watch repair

WATCH REFURBISH & POLISH

SwissMade provides expert watch polishing and case refurbishment from our Hatton Garden workshop in London, restoring your timepiece to showroom condition. Daily wear leaves even the finest watches with scratches, scuffs, and signs of age - our master craftsmen carefully refinish cases and bracelets to Swiss manufacturer standards whilst preserving the watch's integrity and character. Whether your Omega needs light polishing or your vintage Rolex requires sympathetic refinishing that maintains collector value, our specialists deliver results that exceed expectations. Every refurbishment is backed by our comprehensive 2-year warranty.

Why SwissMade for Watch Refurbishment?

 

Preserves original finish profiles (polished, brushed, satin)
Free insured postal service (up to £25,000)

Specialist watch expertise since 1985

Free detailed assessment and estimate
Hatton Garden workshop - London's jewellery quarter

All watch refurbishments are backed by our comprehensive 2-year warranty so you can trust your treasured timepiece is in the safest hands.

service certificate

Expert Craftsman

40+ years experience

Swiss-standard finishing

Original profiles preserved

2 year warranty

2-Year Warranty

Double industry standard
Quality guaranteed
Complete peace of mind

insured shipping

Free Insured Shipping

Up to £25,000 coverage
Secure nationwide service
Track every step online

Mr Edmonds

2026-02-23

Watch strap broke and contacted Swissmade and within 24 hours it was sorted. Super helpful response.

Alfred Wong

2026-02-13

I brought my mother's two defective Omega watches from 1970s to SwissMade to bring back to working order. They were honest that one of them was not serviceable and only quoted for the other watch. The watch was fully serviced and ready for collection sooner than the eight weeks originally estimated, and this hand-wound mechanical watch is now keeping perfect time. Thank you!

Norman Stewart

2026-02-06

Great service, easy to deal with, posting & return so easy & secure. Watch as good as new, super!

mike rogers

2026-01-30

I had a repair, service and refurbishment of my 20 year old Ebel watch. I am very pleased with the result, it looks great. Laurence kept me well informed during the process.

Adrian Peters

2026-01-28

Great service amd very impressed with the efficiency that Nick showed when replying to my queries. Many thanks

Pippa Wilson

2026-01-16

The most pleasant experience getting my Longines watch clasp extended! Super responsive team over WhatsApp. Stayed open late to help me with my watch! Could not recommend enough! :)

Laura Tarantino

2026-01-09

Lucky to have found these guys - knowledgeable pros, and friendly. Had a battery changed and will never go to any other service in Central London - highly recommend!

Our Refurbishment Process

Expert care for your timepiece in 6 simple steps

1. Free Collection & Insurance

Request your free postage pack online. Your watch is fully insured up to £25,000 from the moment it leaves your hands. Track your timepiece every step of the way through our secure online portal.

2. Professional Assessment

Our craftsmen photograph and assess your watch's condition within 48 hours of arrival. You'll receive a detailed estimate explaining what work is recommended - we only proceed with your approval.

3. Disassembly

Case and bracelet are carefully separated. Individual bracelet links are removed where necessary for thorough refinishing. All components are catalogued and protected.

4. Refinishing

Polished surfaces are restored to mirror finish, brushed areas re-grained to match original patterns. Edges and lugs are carefully preserved to maintain the watch's proportions.

5. Cleaning & Reassembly

All components undergo ultrasonic cleaning, followed by careful reassembly. New gaskets are fitted for water-resistant models to ensure integrity.

6. Quality Control & Return

Final inspection verifies all finishes meet our standards. Your watch is returned via fully insured courier, backed by our comprehensive 2-year warranty.

Average turnaround 2-3 weeks

BRANDS WE REFURBISH

EXPERT REFINISHING FOR PRESTIGIOUS WATCH BRANDS

SwissMade refurbishes watches from all major Swiss and international brands including Omega, Rolex, TAG Heuer, Cartier, Breitling, and IWC. Our craftsmen understand each brand's specific finishing techniques and original surface profiles, ensuring authentic restoration that maintains your watch's character and value.

Tag Heuer Watch Logo SwissMade Watch Repair
Omega Watch Logo SwissMade Watch Repair
Cartier Watch Logo SwissMade Watch Repair
Rolex Watch Logo SwissMade Watch Repair
Tissot Watch Logo SwissMade Watch Repair
Baume & Mercier Watch Logo SwissMade Watch Repair
Fortis Watch Logo SwissMade Watch Repair
Ebel Watch Logo SwissMade Watch Repair
Longines Watch Logo SwissMade Watch Repair

London's Watch Polishing & Refurbishment Specialists

Watch polishing requires more than just buffing wheels and compounds - it demands understanding of original finish profiles, proper edge preservation, and the restraint to know when not to polish. At SwissMade, our craftsmen have refined these skills over four decades in our Hatton Garden workshop, restoring thousands of timepieces to showroom condition.

​We distinguish between polished, brushed, and satin surfaces, matching each area to manufacturer specifications. Edges between different finishes are carefully maintained, preserving your watch's crisp lines and proportions. For vintage pieces, we discuss options with owners - sometimes preserving patina is preferable to aggressive refinishing.

Whether you need light polishing to refresh your daily wearer or comprehensive refurbishment to restore a neglected timepiece, you'll receive the same meticulous attention. Our 2-year warranty reflects confidence in work that not only looks exceptional but maintains your watch's integrity and value.

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VISIT OUR HATTON GARDEN WORKSHOP

Address

Swissmade Ltd

21-22 Arundel House

43 Kirby Street

London

EC1N 8TE

Contact

+44 (0) 20 7405 8504

Opening Hours

Mon - Fri

9:00 am – 5:30 pm

Saturday

Appointment Only

Getting Here: 🚇 Chancery Lane (Central Line) - 3 min walk 🚇 Farringdon (Multiple lines) - 5 min walk

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IT'S ABOUT TIME... 

Revive your timepiece today. Click below to request your free, fully insured (up to £25,000) and fully secure return postage pack.

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